Learning in the Rockies

Just about a week ago, I returned from an incredibly rich and rewarding trip to Denver for the 2012 ILA Global Conference. As I’ve blogged recently, I’m glad to be a member of the International Leadership Association, which brings together academics, business professionals, students and other folks who study and practice leadership around the world. This latest conference experience made for the second opportunity to co-present with my fellow learner and mother (pictured above). We had submitted to present a session on generational differences for this conference and received a call the next day inviting us to present at the Berlin conference which was focusing on leading across generations. In Denver, we had the opportunity to present an interactive roundtable session with great conversations involving people from nearly every generation at work today. Nonetheless, it has been a worthwhile experience to come together, share, research and present with my “Boomer” mom!

The theme of the conference created a relevant and poignant framework for considering leadership study and practice during the time in Denver…

“Leadership Across the Great Divides: Bridging Cultures, Contexts, and Complexities”

After nearly four full days of learning in sessions, conversations with others and reading as well, I’ve realized again that as much as we can teach, write, speak about, and for that matter “sell” leadership best practices, principles for success or anything like “Three Things You Need to Know about _________,” there is no equation that works everywhere. Especially after my experience presenting in Berlin this summer, there are countless elements at play that create the need for different approaches and leadership solutions. From home country to organizational culture to unique team dynamics, the environments where we live, work, study and lead make all the difference to how we act. These “divides” of culture, context and complexity can be small and some can seem insurmountable to bridge. Nonetheless, before we can prescribe “three easy steps for leadership success,” there needs to be time and energy spent to identify and leverage these opportunities for coming together and leading forward.

Whether hearing from the father of organizational culture, Edgar Schein, asking a question of Barbara Kellerman regarding followers and their growing influence in organizations or listening to Brene Brown speak again about leading through vulnerability–it was clear as I “learned in the Rockies,” that complex issues need more than simple solutions. As I continue to mentally unpack another learning experience, I hope to not be as quick to jump at offering an answer or solution to a situation and instead appreciate unique needs, try to understand the elements at work and ask good questions.

The Hyperbole of Generational Differences

As I’ve been in conversations with colleagues & other thinkers on leadership and organizations this summer either in Berlin, on Twitter, in the break room or around the dinner table, the topic of generational differences has been brought up and discussed at length. I’ve seen tweets fly back and forth asking “how will Gen X and Boomers ever get along in the workplace?” I’ve heard coworkers wonder out loud if “young people” will ever fit into “our” organization.

When you look at Amazon and type in the word “generations” you find such titles as: “When Generations Collide: Who They Are, Why They Clash & How to Solve the Generational Puzzle” and “Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace.” I haven’t read either of these titles, but somehow my instinct says they won’t hold the magic key to solving “the generational puzzle,” which I think is far more complex then a formula for business success.

In preparation for the conference in Berlin earlier this summer, much of my reading and research referenced the popular literature’s hyperbolic language behind “generational differences” in the workplace. However, there were a few other resources that identified the “difference” among generational groups to be so miniscule (in areas such as workplace attitude, behavior, practices, etc.) that we should almost rename it “generational similarities.” Kowske, Rasch and Wiley write more about this in the Journal of Business Psychology (see below for the reference)

Similarly, one of the most useful pieces I’ve read on this topic of generations at work together is from the Harvard Business Review. Hewlett, Sherbin and Sumberg write about the similarities between Gen Y and Baby Boomers at work and how to leverage these “bookend generations” in your organization (see below for reference). In their research, 89% of Millennials and 87% of Boomers said that having work option flexibility, work/life balance, and remote working opportunities are important.

As I continue to engage colleagues and fellow learners in this ongoing conversation of generations at work together, I am more convinced that the differences that popular literature has hyperbolized into “clashes” and “conflicts” may not be so significant after all. Now, don’t get me wrong, I see different approaches and perspectives on display every day at work among my Millennial, Gen X and Boomer colleagues. In the end, as each generation continues to age and enter new chapters of work, family and career life, the conversation shines a brighter light on bringing together different people from different developmental stages in life, not just different generations–and that is a piece of this conversation that needs to be explored a bit further, hopefully free of hyperbole. Here’s to learning more in these days ahead…

References

Hewlett, S., Sherbin, L., & Sumberg, K. (2009). How Gen Y & Boomers will reshape your agenda. Harvard Business Review, 87 (7/8), 71-76.

Kowske, B.J., Rasch, R., and Wiley, J. (2010). Millennials’ (lack of) attitude problem: An empirical explanation of generational effects on work attitudes. Journal of Business Psychology, 25, 265-279.

Mr. Henck Goes to Berlin

It’s been just over two weeks since my return back to California from an incredible experience in Berlin as I co-presented a concurrent session at the European School of Management and Technology’s (ESMT) Annual Forum. As I’ve blogged previously, this year’s topic was “Leading Across Generations” and the conference brought together a wide array of academics, business leaders, students and other professionals interested in generational issues across the contexts of work in companies and organizations. For any of you who have traveled internationally can understand, re-entry into your home time zone, routine, work life, etc. is not always quick. Add to that, a bout of pneumonia, I am finally now back to my blogging self! Nonetheless, I have brought back several great discussions and areas of new interest as I continue to research and engage in truly global conversations on having multiple generations in the workplace.

The concurrent session that I co-presented with Dr. Anita Henck (who does happen to be my mother) was called, “The Intergenerational Organization: Five Generations Creating a New Leadership Reality.” We presented some of the latest literature on workplace attitudes and behaviors and discussed the implications of having an unprecedented five generations in the workplace and the subsequent impact on workplace structure and organizational practices. As you can imagine, with 7 countries represented in our session, we had a fascinating discussion afterwards on the cultural and national implications on these conversations of diversity, employment challenges and leadership opportunities.

With an experience like this, there is far too much to unpack in a single blog post–so be sure to follow up shortly in the coming days and weeks as I share more in-depth on this opportunity–from hearing the Italian Prime Minister speak on the Eurozone crisis to learning from some incredible keynote speakers as well as new colleagues and connections that will continue to expand my interests and knowledge in leadership, organizations and the lives that are impacted by them.

Seven

According to Neil Howe, historian, demographer and author–Millennials are defined by seven core traits: special, sheltered, confident, team-oriented, conventional, pressured and achieving. I was reading an article last night online from The Seattle Times and Mr. Howe’s common characteristics got me thinking as to how I fit into the “seven” and if these were indeed common among the others who are a part of the “Millennial generation.”

I wouldn’t necessarily call myself special by any means at all, but overall, I would say that there are significant unique attributes about Millennials as they contribute to society. As the first “connected” generation, Millennials have a new opportunity different from Boomers or Gen X-ers to influence business, politics, leadership and a whole host of fields in ways never seen before.

I would most definitely agree that for the most part, Millennials have been sheltered. I was grateful to grow up in a safe and loving home with two incredible parents and they had a vested interest in protecting my sister and I. However, we were constantly challenged to think bigger and live in the world through traveling during family vacations, experiencing a new culture on a school trip or serving abroad through a missions trip experience. Nonetheless, I was raised in neighborhoods that were above average, virtually free from any crime and constantly safe in a protective environment. I give thanks for two parents who not only loved and raised me, but for professors, mentors, teachers and pastors who encouraged opportunities for learning and growth that have ultimately broadened my worldview today.

The words of Julie Andrews ring loudly in my mind right now, “I have confidence in confidence alone…” as I think about this core trait of the Millennial generation. As a Millennial with the strength of Self-Assurance in my Top Five, I definitely would fit with this. Overall, I find Millennials to exude confidence in many things–whether it be asking questions in the workplace that Boomers or X-ers would never imagine doing when they were younger or maintaining confidence in an unsteady job market as they look for employment–Millennials tend to be confident as compared to our generational counterparts. For myself, I’ve grown to balance my confidence but use this strength in my daily life as a part of who I am as an individual.

As I think about my recent education and life experiences, I definitely find twentysomethings as a team-oriented mix of individuals. Through opportunities to learn/work/develop in teams, both professionally and personally, I have found tremendous growth in my own life, craving for more interaction with those around me. It’s here where I think the greatest contribution can be made; learning from others’ unique strengths as you work together to achieve a goal. I think it’s important to note that as a “connected” generation, Millennials have grown up knowing nothing other than interacting with others in social networks, school groups and neighborhoods.

I would probably have to disagree most with Howe’s belief that Millennials are conventional. Through my own life experience, I find myself often times identifying with other Millennials through “bucking the status quo” (ex: the record number of young voters in the 2008 election) or tweaking the way something is done in the workplace to make it a bit more relevant or current. In no ways, would I say I’m conventional. Another strength in my Top Five is Maximizer. As a Millennial, I personally am looking for new ways for better effectiveness & efficiency as well as opportunities to contribute my own perspectives in a unique way that help move a mission or organization forward.

I’ve found that these next two traits that Howe ascribes to the Millennial generation have much to do with one another. As a child, I was always asked by my parents “did you do your best?” I think this question remains in my life today, because I know that I was never pressured to unreasonable standards of accountability or expectations, however, excellence and personal growth was always the focus. Similarly, I believe this has much to do with Howe’s achieving trait that he connects with Millennials. In no way do I want you to think that I immediately associate pressure with parents or school (as there are countless other pressures we’ve faced and continue to face–from society, culture, media, social networks, etc), however, I do think there are some interesting correlations between these last two traits. I think that our generation has been challenged to perform and succeed as children & adolescents and now as adults we’ve channeled this into opportunities for personal and professional achievement. I believe that Millennials are full of great potential to do great things, but am wary to say that only this generation is capable of such achievement. Nonetheless, we pride ourselves as Millennials on being the “first to do ______” or the ones that have achieved great progress in whatever it may be. We want to make our mark and we want to do it well. However, the challenge remains: if Millennials are indeed achieving at their core, then what will they do for the betterment of nonprofits, their campuses, churches, organizations and the world as a whole when the next generation comes to age?

How do YOU relate to these seven traits of the Millennial generation?

How Millennial Are You?

Ever since I was little, I have been interested in research, data and all things information. Of course, all of this clicked when I learned that “Input” was one of my “Top Five” strengths. Needless to say, I have been following the Pew Research Center, @PewResearch on Twitter for some time, very appreciative of Pew’s work for years releasing research studies on a whole host of issues in society.

The Pew Research Center’s recent research into the Millennial Generation, provides quite the comprehensive look at us, “Gen Y-ers,” and chronicles some fascinating new statistics on how we’re reshaping positions and perspectives on everything from the issues that make up the “culture wars” to political behavior to religious activity and beliefs.

On the front page of Pew’s online presence devoted to the “Millennials,” the question is asked, “how Millennial are you?” I decided to take this short quiz two days ago and found the results to be interesting. While I would agree with most of the assumptions made of Millennials, I found myself not lining up completely with every aspect that commonly defines our generation. Nonetheless, check out the quiz and let me know how Millennial you really are.